our return policy
We offer free returns or exchanges within 30 days of receiving your order on most of our bangles, rings, earrings and necklaces. You can return your product for store credit, exchange for another product, or receive a refund to the original payment method.
Click here to start your return - all you need is your order number and shipping zip code.
Please note the following exceptions to our return policy:
Customized pieces that only qualify for a partial refund: diamonds, engravings or stampings. You will be charged 10% of the retail price as a restocking fee to return or resize any of these pieces.
Non Custom pieces sent for resizing or exchange will be shipped back within 2 weeks. Custom pieces will be shipped back within 4 weeks.
Local to Nashville?
Stop by our storefront and we can help you with your return or exchange!
4107 Hillsboro Circle
Nashville TN 37215
Tuesday - Saturday 10 a.m. - 4 p.m.