Returns & Exchanges
Returns & Exchanges
We offer returns and exchanges within 60 days of receiving your non-personalized items. Made to order pieces are eligible for returns or exchanges with a 20% restocking fee. Select in-stock items can be returned or exchanged without a restocking fee.
We cannot accept returns after 60 days.
Insured Shipping Fee
All returns, exchanges, and repair requests will incur a $10 return fee to cover the cost of an insured shipping label. This ensures your jewelry is safely returned to our studio for processing.
Personalized Products
Personalized jewelry is not eligible for full refunds but may be returned or exchanged within 60 days, with a 20% restocking fee.
Restock Fee-Free Returns
These Yearly Co. pieces are eligible for returns or exchanges within 60 days with no restocking fee:
The Original, The Heavy Weight, The Hammered Heavy Weight, The Catch-Up Pack (Original & Heavy Weight), The Thin Twist, The Classic Twist, The Heavy Twist
All Earrings
All Non-Personalized Necklaces
All Chain Bracelets
Lifetime Repair Policy
Every Yearly Co. piece is guaranteed for life. We have designed each piece to resist damage from wear but should a break occur, we will repair the piece free of charge.
Third Party Purchases
Please note we will not accept returns or exchanges for pieces that have been bought from a third-party vendor.
Please complete all fields below to submit your request form. A member of the Yearly Co. customer service team will get back to you in 2-3 business days. Please note we are out of the office Saturday and Sunday.