Frequently Asked Questions
Black Friday
Where is my free gift?
Your free gifts must be added to cart. View them here. Once added, the discount will be automatically applied to any qualifying cart over $500.
Can I combine offers?
No, you cannot combine other promotional offers during our Black Friday promotion.
Size & Fit
How do I find my bangle size?
The easiest way to find your bangle size is by ordering our sizing kit. Your sizing kit will arrive within one week with a full range of brass bangles to try on. You’ll be able to “try before you buy” and experience the lightness and size of a Yearly Co. bangle before investing in your final item or collection.
A standard sizing kit includes bangles that come in increments of 1/4″ from 6.5″ – 9″
How should my bangle fit?
Each Yearly Co. bangle is made of solid 14k gold and can be worn 24/7 in all activities and environments (including sleeping, swimming, and exercising).
However, we understand that some people like to remove jewelry or wear it only on occasion. Because of this, we encourage clients to consider how frequently they will be wearing their pieces when determining their size. If your bangles will be worn all day every day, we recommend a fit that requires some force to get over the knuckles and sits comfortably on the wrist without the risk of sliding off. If you’ll be removing your bangles daily, we suggest a fit that is a bit looser over the knuckles allowing for an easier removal process.
There is no need to size up or down based on what bangle style you purchase. Thicker bangles may require a bit more work to push up and over the knuckles but they will all fit the same once on your wrist.
Looking for more sizing information? View our Bangle Size Guide here.
Wear & Care
How should I clean my bangles?
To clean your bangles run them under warm water and scrub lightly using a soft-bristled brush and dish soap. If your bangles become dirty or cloudy, wipe clean with the included polishing cloth from your order.
All Yearly Co. polishing clothes are treated with a compound that will add shine to your bangle. When the compound is used up, the cloth will become black and should be discarded.
What happens if I get my Yearly Co. piece wet?
Not to worry! All of our pieces can be worn 24/7 including in the shower, pool, and ocean.
What's your repair policy?
We are proud to offer free lifetime repairs. All Yearly Co. bangles are hand-crafted of solid 14k gold. We take pride in our in-house process and attention to detail. We create each piece in your size and add customizations with the intent that you can wear your bangles all day, every day, and never have to worry about damage to your jewelry.
In a very rare case, if a bangle breaks, please contact hello@yearlyco.com for information about our free lifetime repairs.
Materials
Does 14K gold contain nickel?
14k gold is alloyed with a small percentage of nickel. White gold has a higher percentage of nickel than rose and yellow gold. If you have a nickel allergy, you may have some sensitivities to white gold.
Is your white gold rhodium plated?
Our white gold pieces are solid 14k white gold and are not typically plated with rhodium. However, we do have some pieces finished outside of our studio that are rhodium plated by industry standard.
Those pieces are:
- The Etoile
- The Thick Etoile
- The Diamond Stud Earrings
- The Classic Gold Hoops
- The Diamond Hoops
- Necklace Chains
- Necklace Pendants
What stones do you use in your pieces?
Our stones are ethically sourced and chosen to stand up to everyday wear. We do not use stones like opal and pearls because of their delicate nature. We use SI1 - SI2 diamonds that are GHI+ in color.
Our gemstones and diamonds are genuine earth-mined stones. The only lab-grown stone we use is the marquise shaped alexandrite for consistency and cost.
Shipping
How long does it take to receive my order?
Shipping times are dependent on the piece(s) you order. Review our production and shipping timelines by item HERE. If you order multiple items they will ship together in accordance with the longest production time.
We provide secure shipping on all merchandise inside the United States via UPS. You will receive a tracking number by email when your order ships and it will arrive within 1-5 business days of shipment.
What shipping service do you use?
We ship all orders via UPS ground. Each package is insured and you will receive an email with tracking information as soon as your order ships. For rush shipping requests, please email hello@yearlyco.com.
What happens if my package is lost in transit?
Please email hello@yearlyco.com if your package is lost or damaged in transit. We will help you file a claim and will be sure to get a replacement shipped out to you.
Can you guarantee delivery by a specific date?
We will do our very best to make sure your package arrives by the date requested, but we can not always guarantee it. We try our best to ship packages out early to allow for any shipping delays that may occur with the carrier.
Contact
Still have questions? We're happy to help! Please call our Customer Service line at 615.651.0971 or email us at hello@yearlyco.com and we will get back to you within 24 hours.