Please allow 2-3 weeks from order date to delivery for non-customized items and 5-6 weeks for customized items.
We provide secure and insured shipping on all merchandise inside the United States via FedEx. We offer international shipping through FedEx to most countries for an additional fee and one week added to the delivery timeline.
All shipments are insured for the value of the merchandise. If a shipment has been sent but is not received, the receiving party is responsible for contacting the shipper. A tracking number will be provided and we will do our best to assist you in the event that a package is delayed or lost.
We offer Route shipping insurance at checkout for each order. This service will add a 1.5% fee to your total but will insure your entire purchase for any lost, damaged or stolen items. We encourage customers to choose Route for their order to closely track shipping and delivery timelines and to easily receive refunds if anything should happen to your package between shipment and delivery. To offset the cost of this service, we provide free shipping on all orders over $500.